Privacy policy

01Who we are

This policy explains how Rajaliya Pty Ltd (ACN 704 030 553) handles personal information when you use rajaliya.com and our products. We aim to follow the Australian Privacy Principles.

02What we collect

• Contact details you give us, such as your name, organisation and email.
• Account details for signing in to our products.
• Usage information about how the service is used, to keep it working and improve it.
• Content you upload, such as process data and models.

03How we use it

To provide and support the service, respond to you, keep accounts secure and improve our products. We don’t sell personal information.

04Process data is different

Most of what customers upload is confidential technical information rather than personal information. We protect it under our confidentiality commitments as well as this policy. Please don’t upload personal information you don’t need to.

05Who we share it with

We use a small number of service providers to run the service: hosting, email, payments and AI providers to list. They may only use information to provide their service to us.

06Overseas storage

Some providers store or process information outside Australia, regions to confirm. We take reasonable steps to make sure they protect it.

07How long we keep it

We keep information only as long as we need it for the purposes above or as the law requires. Retention and backup periods to confirm.

08Security

We use reasonable technical and organisational measures to protect information. No system is perfectly secure; if something goes wrong that affects you, we’ll tell you.

09Your choices and rights

You can ask to see or correct the personal information we hold about you, or ask us to delete it. If you’re unhappy with how we’ve handled it, tell us first; you can also complain to the Office of the Australian Information Commissioner (OAIC).

10Contact

Privacy questions: [email protected].